AQUNAMA

Industries / Financial Services

AI and automation for financial services — built for lending, collections, fraud prevention, and customer engagement.

Non-banking financial operations live or die on transaction volume, risk control, and customer activation. We automate the work that limits all three.

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Where non-banking financial institutions quietly leak margin

Financial services — lending, leasing, insurance brokerage, debt collection, non-banking financial institutions — operate under three pressures at once: high transaction volume, strict regulatory oversight, and constant exposure to fraud and credit risk.

Most of the operational cost sits in places automation can address: manual loan documentation, repetitive collections outreach, sample-based fraud detection that catches problems too late, dormant customer databases that never get reactivated.

What we typically automate in financial services

  • Real-time fraud pattern detection across transactions
  • Automated multi-channel collections outreach and escalation (call, email, WhatsApp)
  • WhatsApp payment reminders and loan-status updates
  • Fraud and security alerts via WhatsApp and SMS
  • Loan application intake, document extraction, and underwriting handover
  • Sales outreach for lending, insurance, and financial products
  • Customer reactivation from dormant databases
  • Compliance documentation and regulatory reporting
  • Multilingual quality assurance for call centers

€1.1M saved per year — real AI deployments in financial services

~€1.1M annual savings

across fraud detection, debt collection, and loan documentation.

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20% of original cost

for outbound sales performance — Insurance distributor deployment, transferable to lending and brokerage operations.

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Common questions about AI in financial services

AI is automating fraud detection, debt collection, loan documentation, customer reactivation, and multilingual call center operations across lending, leasing, and non-banking financial institutions. AQUNAMA's deployment for a large non-banking financial institution generated approximately €1.1M in annual savings across these workflows combined.

Where does your financial operation lose the most to manual work or risk exposure?

Tell us about your transaction volumes and pain points. We'll show you where automation pays back fastest.

Book a free 30-minute call